Frequently Asked Questions

Urea acts as a powerful exfoliant and moisturiser to soften thick, callused skin. It breaks down the tough proteins in dry heels so healthy skin can surface while drawing deep hydration into the area.

Yes, our formula is diabetes friendly and specifically tested to improve hydration in very dry feet. It helps manage the extreme dryness often associated with the condition while staying non-greasy and easy to apply once a day.

You’ll notice visible results in just one day of using our clinical strength balm. Most people see a massive improvement in the texture and appearance of their heels within 24 hours of the first application.

This concentrated urea cream works perfectly on other thick skin areas like elbows or knees. The 30% urea content makes it very effective at smoothing rough patches anywhere your skin needs intense hydration and exfoliation.

Testimonial

“As a podiatrist I have trialed many heel balms, but this one is a real stand out. The skin on your feet is the toughest on your body, which is why finding the right heel balm is so important. It soaks in nicely to your skin to help hydrate and soften that tough skin on your heels. Highly recommend!”

Claire – Podiatrist
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Dermal Therapy healthcare professional seal of approval - Tried Tested RecommendedDermal Therapy healthcare professional seal of approval - Tried Tested Recommended

As a pharmacist I ALWAYS recommend Dermal Therapy Platinum Heel Balm for dry cracked heels. From personal experience I can tell patients that they will see results after just a single use. A truly amazing product!

SueK – productreview.com.au

Articles on foot care

Urea vs. Diazolidinyl Urea: The Truth about Formaldehyde in Skincare
Key Takeaways: At Dermal Therapy, we believe in transparency, honesty, and empowering you to make informed choices about your skincare.  That’s why we’re addressing a common misconception in the skincare world: the confusion between urea, a beneficial and hydrating ingredient we use, and diazolidinyl urea, a formaldehyde-releasing preservative that we never use.  We believe concerns …
Promotional graphic on a light blue background with molecule chains and laboratory dishes with swashes of gel, cream and lotion
Luxury vs. Affordable Skincare: Why the Ingredients Matter More Than the Price Tag
Key Takeaways: Torn between a $20 and a $200 moisturiser? Many people assume that a higher cost guarantees superior skincare. But the truth is, finding the best affordable skincare products for your complexion is the real secret to achieving results, without the painful price tag! This guide shares the skincare ingredients to look for, the …
Person applying product to prevent very dry skin
Benefits of Urea for Skin Hydration
Key Takeaways: What is Urea? Urea is best known as a by-product of the body. But look closely at the ingredients list, and you’ll find urea in face creams, moisturisers, and much more. Dermal Therapy uses urea in everything from our scalp serums to heel balms. Why? Well, urea is highly effective as a moisturising …
A woman seated on the floor, legs extended outward, thinking about the benefits of urea for skin hydration

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As featured in

The Dermal Therapy brand and products have been featured in a wide variety of media and publications including those featured here. Follow the link to our in the media page where you can read a collection of media articles covering a variety of products from our extensive range.
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